Terms of Purchase

LETHARA - Terms of Purchase


Last Updated: [Date] 


Thank you for choosing LETHARA for your leather goods and accessories. By placing an order through our website, www.lethara.com, you agree to the following Terms of Purchase. Please take a moment to carefully review these terms before making your purchase.

1. Product Information

At LETHARA, we strive to provide detailed and accurate descriptions for all of our leather products. This includes specifications related to size, colour, texture, and material. However, please note that due to the natural variations in leather and the unique craftsmanship involved, slight differences in colour and texture may occur between the product images displayed on the website and the actual items you receive.

- Colours and Textures: Variations in lighting and individual screen settings may affect the appearance of products. Such minor discrepancies are normal for natural leather products and do not qualify as defects.

- Handcrafted Goods: Our leather products are handcrafted, meaning each item may have slight variations in stitching, cuts, and details, which add to the uniqueness and character of the product.

2. Order Placement and Acceptance 

When you place an order on our website, it constitutes an offer to purchase the products selected. After submitting your order, you will receive an order confirmation email, acknowledging that we have received your order. Please note that this confirmation does not constitute our acceptance of the order. We reserve the right to accept or reject any order for the following reasons:

- Stock Availability: If an item is out of stock or discontinued, we may cancel your order or offer an alternative.

- Pricing Errors: In the event of a pricing error on the website, we reserve the right to cancel the order and notify you of the correct pricing.

- Suspicious or Fraudulent Orders: If we detect any fraudulent activity or suspect misuse, we reserve the right to cancel the order without prior notice.

Once your order has been reviewed and processed, you will receive a final order confirmation, which constitutes our acceptance of the purchase.

3. Pricing and Currency 

All prices displayed on the LETHARA website are listed in USD. Prices are subject to change without prior notice; however, the price applicable to your order will be the one listed at the time of purchase.

- Taxation: Prices displayed are inclusive of applicable taxes, except where otherwise noted. During the checkout process, the total cost, including taxes and shipping fees, will be displayed before you confirm your order.

- Shipping Costs: Shipping charges are not included in the product price and will be calculated at checkout based on your shipping location and preferred delivery method.

4. Payment Methods 

LETHARA offers a variety of secure payment options to make your shopping experience convenient. We accept the following payment methods:

- Credit/Debit Cards: Payments can be made using major credit and debit cards such as Visa, MasterCard, American Express, and others.

- PayPal: You can choose to pay securely using your PayPal account for fast and protected transactions.

- Bank Transfer: For customers who prefer direct bank transfers, this option is available. Please note that the processing of your order will only begin once the payment has been fully received.

- Other Methods: We may offer additional payment methods based on your location, such as regional payment gateways or instalment plans (e.g., Klarna, Scala pay). 

All payments are processed through trusted third-party gateways to ensure the security and confidentiality of your payment information. We do not store your payment details on our servers.

5. Order Confirmation 

After placing your order, you will receive an email with the details of your purchase, including the items ordered, payment information, and shipping details. This initial confirmation serves as an acknowledgment that we have received your order, but it does not guarantee the fulfilment of the order until it has been processed and accepted by our team. Once your order is ready for shipment, you will receive a final confirmation email, along with tracking details (if applicable).

6. Shipping Information 

LETHARA offers multiple shipping options to meet your delivery needs. Shipping costs and delivery times vary based on your location and the shipping method selected during checkout. Please refer to our Shipping Policy for detailed information on available shipping methods, estimated delivery times, and associated costs.

- Domestic and International Shipping: We ship both domestically and internationally. Please note that for international orders, customs duties and taxes may apply based on the destination country. Customers are responsible for any additional fees incurred at customs. 

-Tracking: Once your order is shipped, you will receive tracking information to monitor the progress of your delivery.

- Delivery Times: Please note that delivery times are estimates and may be affected by factors outside our control, such as customs delays or shipping carrier issues.

7. Customs, Duties, and Taxes 

For international orders, customs and import duties may apply once the shipment reaches your country. These additional charges are not included in the product price or shipping fees and are the responsibility of the Customer. LETHARA has no control over these charges and cannot predict their amount. Please check with your local customs office for further information on applicable duties and taxes before placing your order.

8. Returns and Exchanges 

At LETHARA, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may return or exchange the item in accordance with our Returns and Exchanges Policy.

The following general guidelines apply:

- Return Period: Returns must be initiated within [X days] of receiving your order.

- Condition: Items must be returned in their original, unused condition with all tags and packaging intact.

- Exclusions: Customised or personalised items are non-returnable unless they are defective or damaged upon arrival.

Refunds, if applicable, will be issued to the original payment method within [10 business days] of receiving the returned item. Please see our full Return Policy for additional details. 

9. Intellectual Property 

All content on the LETHARA website, including product descriptions, images, graphics, logos, and text, is the exclusive property of LETHARA. Any unauthorised use, reproduction, or distribution of this content is strictly prohibited and may result in legal action.

10. Privacy and Security 

We value your privacy and take the protection of your personal information seriously. For details on how we collect, use, and safeguard your data, please review our Privacy Policy. All payment transactions are processed securely, and we do not store payment details on our servers.

11. Limitations of Liability 

While we strive to ensure that all information on the LETHARA website is accurate and up to date, we cannot guarantee the completeness, reliability, or availability of any content, products, or services. To the fullest extent permitted by law, LETHARA is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, or for any errors or omissions in the content provided.

- Product Liability: LETHARA’s liability for defective products is limited to the price of the product and the cost of return, repair, or replacement, where applicable.

- Website Use: We are not responsible for any damages resulting from your use of, or reliance on, our website. This includes but is not limited to technical issues, viruses, or interruptions to website access.

These limitations do not affect your statutory rights as a consumer, including your rights to remedies for defective products.

12. Governing Law and Dispute Resolution 

These Terms of Purchase and any disputes or claims arising from them will be governed by the laws of [Country/Region]. In the event of a dispute, both parties agree to first attempt to resolve the matter amicably by contacting our customer service team. 

If an amicable resolution cannot be reached, any legal proceedings will be conducted in the courts of [City, Country/Region], unless otherwise required by applicable consumer protection laws.

13. Changes to the Terms of Purchase 

LETHARA reserves the right to modify these Terms of Purchase at any time without prior notice. Any changes made will be effective immediately upon posting on our website. Customers are encouraged to review these terms regularly to stay informed about updates.

14. Contact Information 

If you have any questions or concerns regarding these Terms of Purchase, or if you need assistance with an order, please feel free to contact our customer service team at [Supportlethara.com] or call [Customer Service Phone Number]. We are here to help and ensure that your shopping experience with LETHARA is a positive one.

Thank you for choosing LETHARA. We look forward to providing you with high-quality leather products and an exceptional shopping experience.