The Perfect Fit Guarantee
LETHARA-Perfect Fit Guarantee
At LETHARA, we believe that every leather jacket should feel like it was made just for you. We know that finding the perfect fit can be tricky, especially when shopping online. That’s why we’ve created our Perfect Fit Guarantee, ensuring that your LETHARA jacket fits you as comfortably and stylishly as you expect.
1-What Our Guarantee Covers?
We understand that even with the best measurements, sometimes the fit just isn’t quite right. If you receive your jacket and the sizing isn’t as expected, we’re here to help adjust it for you. While we can't cover all shipping costs, we want to ensure the process is as smooth and supportive as possible.
- First Adjustment: You can return your jacket within 30 days of receipt for a one-time size adjustment. We’ll make the necessary alterations to improve the fit, covering the alteration cost for you.
- Shipping: We kindly ask customers to cover shipping both ways. This allows us to keep our products affordable while still offering a top-notch fit.
- Important Note: Our Perfect Fit Guarantee applies strictly to size adjustments. Changes to jacket features such as zippers, colours, or material will not be part of this service, as we want to ensure fairness to all customers.
2-A Thoughtful Approach to Adjustments
While we do everything possible to ensure your jacket fits perfectly on the first try, our alteration service gives you peace of mind. Whether it’s adjusting sleeve length, chest width, or overall length, we will make the necessary tweaks to give you a more comfortable fit. Our jackets are crafted with care, so we encourage you to double-check your measurements before placing your order to avoid any hassle. We offer comprehensive measurement guides to make the process easier.
3-For Our International Customers
For our International customers, we value your business just as much as anyone shopping closer to home. If you need an adjustment, please note that international shipping costs will be your responsibility. We do this to ensure fair pricing and avoid hidden costs in the original price of our products.
Learn how our shipping process ensures your leather arrives in perfect condition.
4-Our Commitment to Quality and Customer Satisfaction
We pride ourselves on delivering exceptional leather products, and our Perfect Fit Guarantee is part of that commitment. We want your leather jacket to become a part of your everyday style, not something that sits in your closet. That’s why we go the extra mile to offer you this service. While we can’t cover all costs, we aim to ensure every jacket feels personal, comfortable, and worth every cent.
5-How to Initiate an Adjustment
If you feel your jacket needs a sizing adjustment, simply reach out to our customer support team within 30 days of receiving your item. We’ll guide you through the process, including how to ship the jacket back to us and what to expect with the alterations. At LETHARA, we’re committed to making your jacket a perfect reflection of your style and comfort.